Expansion of user roles | Voters

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Expansion of user roles

in progress

Cherrie McGlynn

Examples of different roles that would aid in "least privileges" to comply with audits: Sales & Billing roles, master Account Admin, tech admins that can work on client administration, etc.

March 25, 2021

Greyson Phillips

This may already be roped in to discussion internally at Huntress but wanted to toss something in.

One of the reports we provide in our strategic business reviews to all clients is the Huntress report. Depending on where the review falls, the pre generated reports may not contain a ton of data so it is nice to generate custom reports. Currently, the "User" permission gives too much privilege at the account level that I do not want interns having. A role dedicated to informational/reporting purposes would work well for us.

Dima Kumets [Product Manager - Huntress]

We have now released two new roles: Marketing (only access to partner enablement system) and Finance (only access to billing).

I will leave the feature request as open though since that is just one of many pieces of functionality requested here.

Dima Kumets [Product Manager - Huntress]

marked this post as

in progress

Development is in progress for two new roles: Marketing (access to Partner Enablement Service only) and Finance (access to billing only). We will be developing more roles and rolling them out iteratively. Thanks to many of you who have taken the time to comment here and reach out to me directly.

Andy Helsby

Agreed - a much needed ability to create roles with permissions assigned to them. One example that came up today would be to give readonly plus isolation capabilities so inhouse IT can isolate a machine immediately without need to create a ticket for the helpdesk to action (in a few minutes in the best case scenario).

Harry Boyne

This is 100% something we need - our billing/sales teams need certain access, and we also NEED to secure our internal organisation so the general team don't have access to it.

Jesse Cail

Definitely need this - In addition to segmenting off the billing/invoices piece, Partner Enablement is also inside the portal. So a sales role that lands in the partner enablement and nowhere else.

Ed Murphy [Product Manager - Huntress]

Merged in a post:

Sales/Billing Security Role

Joshua Davis

Right now you have to be an admin in order to access billing/invoices. We have a billing team and don't feel it's necessary for them to have full admin access. It would be awesome to create a sales/billing role!

March 26, 2021

November 19, 2021

Ed Murphy [Product Manager - Huntress]

Merging this request with the broader focus around expanding user roles, to ensure that we account for it as we review providing this capability

Ed Murphy [Product Manager - Huntress]

Merged in a post:

Org-Level Admin ability to remediate

Eric Coffman

Currently there is not way that an organization level admin can remediate an incident. The only way for an organization admin to do this, is if they become an account level admin. Being an account level admin would give the client organization admin access to all of our partner dashboard. 
Essentially the organization admin role doesn't do anything but allow you to create users and that's about it besides they can view all of their info. 
I hope that you can see how this is not ideal and decide to treat it with priority for your partners.

November 19, 2021

Ed Murphy [Product Manager - Huntress]

Merging this request with the broader focus around expanding user roles, to ensure that we account for it as we review providing this capability

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