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Expansion of user roles
in progress
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T
Tyler Shoults
Having a tech admin that can handle un-isolation, etc without having access to billing would be extremely helpful.
A
Andrew Szokoly
Do we think there is any possibility of creating a " client organization level admin" permission that allows them to download the Huntress agent, either through binding an installer to some sort of organization identifier, OR, by dropping that newly registered into a generic client organization that can then be migrated later?
G
Greyson Phillips
This may already be roped in to discussion internally at Huntress but wanted to toss something in.
One of the reports we provide in our strategic business reviews to all clients is the Huntress report. Depending on where the review falls, the pre generated reports may not contain a ton of data so it is nice to generate custom reports. Currently, the "User" permission gives too much privilege at the account level that I do not want interns having. A role dedicated to informational/reporting purposes would work well for us.
Dima Kumets [Product Manager - Huntress]
We have now released two new roles: Marketing (only access to partner enablement system) and Finance (only access to billing).
I will leave the feature request as open though since that is just one of many pieces of functionality requested here.
Dima Kumets [Product Manager - Huntress]
in progress
Development is in progress for two new roles: Marketing (access to Partner Enablement Service only) and Finance (access to billing only). We will be developing more roles and rolling them out iteratively. Thanks to many of you who have taken the time to comment here and reach out to me directly.
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Tiara Considine
Agreed - a much needed ability to create roles with permissions assigned to them. One example that came up today would be to give readonly plus isolation capabilities so inhouse IT can isolate a machine immediately without need to create a ticket for the helpdesk to action (in a few minutes in the best case scenario).
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Harry Boyne
This is 100% something we need - our billing/sales teams need certain access, and we also NEED to secure our internal organisation so the general team don't have access to it.
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Jesse Cail
Definitely need this - In addition to segmenting off the billing/invoices piece, Partner Enablement is also inside the portal. So a sales role that lands in the partner enablement and nowhere else.
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Ed Murphy [Product Manager - Huntress]
E
Ed Murphy [Product Manager - Huntress]
Merged in a post:
Org-Level Admin ability to remediate
E
Eric Coffman
Currently there is not way that an organization level admin can remediate an incident. The only way for an organization admin to do this, is if they become an account level admin. Being an account level admin would give the client organization admin access to all of our partner dashboard.
Essentially the organization admin role doesn't do anything but allow you to create users and that's about it besides they can view all of their info.
I hope that you can see how this is not ideal and decide to treat it with priority for your partners.
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