Expected rules start date | Voters

Expected rules start date

Heinrich Joubert

Want to be able to set a start date for expected rules so that when a client gives us the start and end date of a trip we can add the schedule in when they tell us instead of having to schedule in to do it on the day they leave.

April 3, 2025

Canny AI

Merged in a post:

Unwanted access - Schedule start time for exception

Christian Seed

We have requested our end users ahead of time to advise us on any over seas work travel going forward, but we are getting requests that may be 3,6,12 months in the future. Would be handly if we could add a start /end date for the exception inside of having to reopen the ticket closer to the time.

5 days ago

Jessica Loveland

I've seen this requested several times. There may already be a thread where there is an update on this, but I can't find it. This feature is a must for us!

Cameron Brister

We ran into this exact scenario a few weeks ago - we always encourage clients to give us plenty of notice prior to their trip, but we currently either have to wait until closer to time to add the exclusion (hard to schedule internally) or add it early which is not desirable.