Alerting if Tenants stop sending data. | Voters

Alerting if Tenants stop sending data.

in progress

James Stull

We need a better alerting system, or at least some kind of notification should you suddenly not get any data from client tenants.

December 15, 2023

Robert Dana

marked this post as

in progress

We are adding in additional monitoring for errors when we try to access audit logs for a tenant. It turns out that there were a couple of error types we were missing.

Lenny Lehner

Robert Dana Thank you for this!

Jacob Wiley

I had no idea there was no notification if audit logs stopped flowing, this is concerning.

Joshua Topp

Auto ticket logging in the event of a disconnection or failure to respond would be a good start. Can use the PSA to escalate via normal channels.