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Isolation SplashScreen
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Brody Ertel
Would love to pop a SplashScreen for the end user when host isolation triggers. Make it brandable to the MSP.
"Your machine has experienced a cybersecurity issue and has been isolated from the network. Please call {MSP} @ xxx-xxx-xxxx
This would give the end user information to inform us on, as they will be calling us because they can't access something.
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Troy Cowin
This would be great - i think if it's at the point where the system is isolated for protection then something persistent and basically disabling the functionality of the workstation would be best.
If there's something like cryptolocker trying to run, then any work they do and save is likely to be lost anyway..
B
Brian Arredondo
This is huge - changes the experience from "Hey IT why isn't my computer working" to "thank you not letting my mistake spread throughout the company"
B
Brian Cook
#4 persistent, especially if we can adjust wording to tell them to call us and list our support number.
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Patrick Sofo
We are doing some discovery work on a feature like this. I am interested in your all's thoughts on the style of notification:
- Persistent pop-up notification. Can be dismissed by users but will re-appear every time the agent checks back in
- Non-persistent pop-up notification. Can be dismissed permanently.
- Desktop wallpaper change to indicate a host is isolated
- Combination of wall paper change + pop-up (persistent or not persistent)
Martine Bednar Brody Ertel Jason Cuplin
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Stephen Quam
Patrick Sofo: I like option 4 ( can we make persistent or non-persistent a choice?)
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Jason Morales
Patrick Sofo: #4 all the way
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Sau Corwin
Patrick Sofo: Persistent pop-up with an option to prevent it from being dismissed, please.
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Jim Greco
Patrick Sofo: I would make the Wallpaper change optional. We have public venues that have software that manages the wallpaper for marketing and KIOSK operations changing the wallpaper could break that functionality