Not a must have, but the ability to add unique "remediation action notes" to tickets directly from Huntress console would also be a really cool add on. I've had instances with other MDR tools where I perform all actions in console and the ticket closes, but needed to log additional notes of manual actions performed/findings.

This would be amazing!! Can we upvote???

I would have expected this. Until I saw 78 unclosed tickets on my boards!

This would be great!

This would be extremely helpful.