Integrations

Please add more functionality to the external recon. like: Darkweb monitoring Domains and Subdomains Domain Doppelgänger Social Media Accounts Blacklist checks for Mailserver Shodan / IntellX We're doing all this monitoring with external Tools or manually at the moment

When managing a customer that has a contract on a specific customer and then sub companies with devices i cannot sync the service to the correct contract, can this added as a Feature? This is crucial for setting up this new feature, it means that we are required to still handle it particially on the other method we used, i assume this is the same for many if not all other msp's.

To have a monitoring of publciations about hacks, zerodays etc and to have them matched with the systems, which the customer is using, would be a great freature. So if there is somewhere a zeroday which is relevant for the customer, we can inform the customer and do proactive measurements. In switzerland, the government has a special team for this, which informs Security Providers for critical infstructures like us, about such publications.

We would like to see a billing integration between Huntress and HaloPSA. Ideally this would push license counts for all Huntress products (EDR, ITDR, SAT, SIEM) to each of our customer records in HaloPSA and allow us to link the invoice quantities with licenses in use.

Currently the Halo integration can create tickets/alerts but we cannot respond or close from Halo, Can this be expanded to a 2-way communication so our agents can work / close items in Halo instead of needing to close the Halo ticket and the huntress ticket separately.

It would be nice to have an integration with NinjaOne US.

please consider working with the supserops.ai team and creating an integration to deploy and manage huntress

I don't have any clients who use Windows Defender. It would be great if in the future there was a Sentinel One integration to pull logs from and review detentions to confirm that Sentinel One completely removed the threat.

As with other popular integrations, we would like the ability for Huntress ticket updates to be written to the internal notes section of a ConnectWise ticket rather than the discussion section. This would allow us to more effectively white-label our service delivery, keeping Huntress, SOC, and third-party communications internal – and not visible to the client. This change would better align with how we present support and reduce confusion for end users.

Would love to have hudu integration for auto documentation of security incidents, agents data, etc.