This is a fantastic idea and one I fully support, however I think this would result in undue cost to Huntress if this becomes a feature hosted by them. A better route to achieve implementation would be to open up the API and allow partners to leverage their existing platform via a workflow.

Current work around (send SMS/MMS via email): https://support.huntress.io/hc/en-us/articles/4404005048851-Reporting-Incidents-to-Text-SMS-MMS-