Please also auto close Escalation and Unwanted Access Tickets
A
Arthur Ebbinger
This would be much appreciated, its nice having the incident ticket in our HaloPSA, but we need the same for Escalations.
E
Erik Metzler
I would want this as optional. If a tech works an escalation, it need to go through our normal Complete->Review->Closed process. Anything no tech touched, is great to go straight to Closed.
P
Peter Prieto
yes