Set email integration for incident reports at the organization level
under review
G
Griffin Vincent
This is a major feature that needs to be added ASAP for co-managed accounts. We are constantly getting request from our customers for them to receive emails about incidents.
G
Graham Caparulo
need this ASAP. Migrating ITDR customers from another provider. The lack of the SOC doing voice/SMS to Org IT Managers is a non-starter for some customers. For those just wanting email, use your PSA and a workflow to notify your customers.
M
Matt Horning
WTF. Why is this not in place? This was put in as a request 4 F'n years ago!!!
R
Richard West
This is needed like yesterday, we need SMS and Voice calls to IT managers etc. We will still deal with the incident as the MSP but we asked for alerts all the time when on boarding customers. Even MD's and FD's have asked.
H
Hacene Djelid
This should be added sooner rather than later. It will make the Huntress platform more appealing and accessible to more companies that have agreements with MSPs. Thanks!
C P
Yes please
S
Stuart Crane
It should It should be an existing option by now
P
Peter Strahan
🙏
M
Michael Morgan
yes please
A
Aleksandar Stankovic
Currently last one in line asking for this feature to be enabled. Just finished the chat with support and found out this option doesn't exist yet.
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