Set email integration for incident reports at the organization level | Voters

Set email integration for incident reports at the organization level

under review

Tara Peterson

Ability to create email integrations at the organization level so incident reports for certain organizations will be sent to them and not the account level emails.

May 20, 2021

Colin Brophy

This is a feature we absolutely need. Many of our customers have teams that handle T1 and T2 support and they need to be alerted before we do.

Ellie Szablewski

Is there any updates on this?

Pradeep Manoharan

Few of our customers are requesting this as they would want to be notified of any incident or escalations.

Gary Harlam

PLEASE!! We just stsarted and this was one of the first things we tried to do. Setting up email forwarding is a PIA!!

Lloyd Gregorian

Definately something we need, we have a customer that manages their own IT and despite being setup as admin's on their own tenant they have to contact us to resolve thier incidents for them. Not ideal as they do not pay for IT support with us and we have to give them engineer time to deal with an issue they should be able to fix themselves

Den Rico

please add this feature :)

Darrin Harman

Please add this!

Michael Migration1

This seems like a no brainer, we had it all set up in S1 before we left them for huntress.

Andrew Stevens

Adding my voice here also. We've just migrated over to Huntress and the onsite IT team for one of our clients would like to have Low Priority incidents emailed to them also.

This is mainly in our case for the Low priority potential unsecure password storage incidents. We can't just delete the files but onsite IT will need to escalate up and tell the users to store elsewhere.

Harry Singh

Such basic and yet so essential feature. Still not done. So Stupid.

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