Set email integration for incident reports at the organization level | Integrations, Webhooks, APIs

Set email integration for incident reports at the organization level

under review

Tara Peterson

Ability to create email integrations at the organization level so incident reports for certain organizations will be sent to them and not the account level emails.

May 20, 2021

Ben F.

This would be a big benefit to us , as our 2 largest clients are co-managed and although they have access to the website unless they sit in there they are unable to know what's happening.

Evan

100% a must, this needs to be implemented. CoManaged clients are growing

Larry Kinkaid

Client requesting notifications at the org level

Hacene Djelid

Please! This is a must!

Pamela Davis

Please implement this, we have been waiting!! We have a number of co-managed clients who need this, and adding email notifications to the external users we have already set up in the portal shouldn't be a heavy lift I wouldn't think.

Jordan Bedard

We, too, have a client asking for this. We need them to be copied on incidents for their specific environment, not our whole Huntress account.

Tyler Ward

This has been in request since 2021? Let's go Huntress.

Brian Krontz

Escalations and Incidents PLEASE. We have a billion dollar client demanding this for SOC2 purposes.

Tim

Adding my voice as another MSP that has a co-managed relationship with some of the orgs we manage.

Auxence REMOND

This feature is critical for us. It is a recurring request from end users, and its absence has already caused us to lose potential opportunities and customer leads.

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