Escalate to manager after three reminders to an employee
under review
Dima Kumets [Product Manager - Huntress]
C
Celsa Bednar
If manager does not exist or feature not functional yet, allow specification of email address to send to (like hr@company.com)
Dima Kumets [Product Manager - Huntress]
under review
For those upvoting: Are you using M365 with the manager field?
If not, can you comment on the best way to pull in managers without creating a ton of toil?
C
Chris Piestrzeniewicz
Dima Kumets [Product Manager - Huntress] Varies on the customer, however it would also be nice to be able to set the escalate source within Huntress to someone other than the manager, for example a HR rep, internal SAT champion or IT Coordinator.
L
Lezgin Bakircioglu
Dima Kumets [Product Manager - Huntress] - We use the manager field in Google workspace, our directory service, similar to what M365 have
D
Daniel Best
Dima Kumets [Product Manager - Huntress] I think if Huntress pulled info from the manager field in M365 for this feature, we would be more likely to populate it going forward.