Managed SAT

Our customers have requested csv export and pdf report that lists each user and what episodes they have an incomplete status for across all assignments even completed assignments please. This would also be very helpful when generating refresher training. When I say Refresher training I mean manually setting up new assignments that contain episodes that users have previously not completed and the assignment has completed. Thanks,

I would love to see Huntress SAT do more for users who regularly have incomplete training episodes. Currently we find ourselves often recreating past training for customers and it is time consuming to work out which episodes users have missed which training. For example could Huntress SAT automatically every quarter create Refresher Training assignments targeted only at the users who have not completed the last 3 months worth of training episodes What I mean by Refresher Training: This is the process of re-sending training to select users who have not completed their training episodes using a new learner tag and new assignment that contains the episodes users have not completed. The way I see this could work is: Huntress SAT keeps a record on all users within each organisation that have incomplete training episodes. Once every quarter Huntress SAT creates a new Learner tag within each organisation e.g. Refresher Training Q2 2026 and automatically assigns this tag to all learners who have incomplete episodes for the past 3 months and only contains users from each individual organisation. A new draft assignment is created called Refresher Training Q2 2026 The name of the assignment and learner tags would automatically be updated for each new quarter. I would have a global setting option for all customers as well as a setting within each organisation that allows me to: 1. Enable Refresher Training toggle - Auto creation of Refresher Training learner tags, auto assignment of learners to new tags, auto creation of draft Refresher Training assignments Auto Send Refresher Training toggle - A second toggle that when on will automatically launch the Refresher training each quarter and when off will create the draft Refresher training assignments but will not send them, but are ready to manually. This second toggle would only be available if the first "Enable Refresher Training" toggle is enabled. Huntress Dev team - Please reach out to me if any clarification is required. Thanks,

When a user encounters an incident that has related SAT courses in the Recommendations tab of the incident report, it would be excellent if the user impacted was automatically enrolled into the course instead of prompting the logged in technician to choose Org vs User enrollment. A small tweak in process, but a large time saver for frontline engineers. If not do-able via the platform, perhaps extending APIs to allow for the auto-enrollment would be a potential solution.

This email came from a prospect who is in the Netherlands and trying to use the Dutch functionality

Our customers who have access to the Manager Dashboard would like to see two improvements: Keep completed assignments visible in the Manager Dashboard, under an expandable Completed Assignments section Within each completed assignment we would like to see which users did not complete the training. Thanks,

Requesting a feature enhancement where admins receive an email alert for each compromised user on a phishing campaign, not just the first victim.

We would like to request additional Security Awareness Training (SAT) content covering emerging social engineering attack methods not currently addressed in a dedicated way: AI vishing / voice deepfake impersonation Attackers using AI-generated voice to impersonate executives (e.g. CEO/CFO) over phone calls Often combined with urgency and social engineering to trigger payments or credential disclosure Collaboration platform impersonation (e.g. Microsoft Teams) Attackers initiating calls or chats pretending to be internal IT/helpdesk Used to social engineer users into approving MFA requests, sharing credentials, or granting remote access While existing SAT content covers phishing, spear phishing, deepfakes, and social engineering broadly, these attack types are becoming more common and would benefit from dedicated training scenarios and/or simulations. This would ideally include: Scenario-based training episodes Realistic simulations (similar to phishing campaigns) Guidance on how to verify identity in voice/chat channels These threats are actively being discussed in the industry and would provide strong value in improving user awareness and resilience.

Forgive me if this has been already pointed out or if this feature exists. Would it be possible to add an option for or automate re-training when a user fails a phishing campaign and gets compromised? E.G phishing email get sent to a group but single user fails - then automated or manual push for re-training on phishing is sent as an assignment. Thanks

Posting on behalf of a Huntress Partner. Users with delegated access to mailboxes (e.g., shared mailboxes, other users' mailboxes) currently do not see the Huntress "Report a Phish" button in Outlook. This prevents them from easily reporting suspicious emails.

The current Huntress SAT Report a Phish add-in UI tells users that if the message is “spam or other non-malicious junk email,” they should use the “Report as Junk” button. In practice, this creates confusion for partners who intentionally keep Microsoft’s built-in reporting / junk workflow disabled to avoid noisy or misleading SAT reporting.