PSA Integration for SAT | Managed SAT

PSA Integration for SAT

Ella Sylvia

Add in an integration to ticketing system for SAT. For example, create a ticket when an end-user clicks on a phishing simulation so that L1 help desk people can be aware in case people call about it.

June 6, 2023

Samuel Williams

I'd like to also add that we need a way for the forwarded phishing to be delivered the same way so that it all links and maps to the right companies. I already linked the SAT account to the Huntress Orgs so why can't I make the alerts from SAT come over to the PSA the same way?