Closing a PSA ticket resolves an incident | Voters

Closing a PSA ticket resolves an incident

Brandon Fox

Would love to see the ability to close a PSA ticket, and in turn, that resolves the incident.

Lance Fogle

We would much rather see this the other direction: resolving an incident resolves the ticket in PSA

How do you then deal with the actions on the Huntress ticket? (I had this same thought this morning)