Closing a PSA ticket resolves an incident | Voters

Closing a PSA ticket resolves an incident

Brandon Fox

Would love to see the ability to close a PSA ticket, and in turn, that resolves the incident.

John Sandstedt

This is needed. Most of our engineers do not work out of Huntress.

Lance Fogle

We would much rather see this the other direction: resolving an incident resolves the ticket in PSA

How do you then deal with the actions on the Huntress ticket? (I had this same thought this morning)